Contact Us
FAQ
When do I expect to receive my product?
We are expecting to start shipping orders the week of July 15th. You will receive a shipping confirmation with tracking number once you order ships.
How many times can I use the discount?
Promotional discount is only applicable to the first order and limited to availability.
What do I do if my product is damaged or loss in shipping?
Please contact our team at customer.service@merchandisepartners.com to arrange for a return or claim. Upon return of the product, we will send you a replacement. If product is lost, we would file a claim and issue a credit to the card originally used.
What is the return process?
If you are not completely satisfied with your purchase for any reason, simply return the merchandise within 10 days of receipt for a full refund (less shipping charges) on un-worn, un-washed garments. Refer to the Returns & Exchanges form (included with your shipment) or email customer.service@merchandisepartners.com. For all customer choice returns, a 10% re-stocking fee will apply.
How do I cancel my order?
Please contact our team at customer.service@merchandisepartners.com to arrange for a cancellation. Our goal is to ship your order within 24 to 48 hrs once inventory is available, so prompt cancellation request must be done timely.
Please email us at: customer.service@merchandisepartners.com for any questions on your order. Thank you.